Shipping policy

 

Shipping Policy

Effective Date: [Add Date]
Website: Parichy.com
Brand: Parichy

This Shipping Policy explains how Parichy processes, dispatches, ships, and delivers physical products purchased through Parichy.com or through any authorized Parichy sales channel.

By placing an order with Parichy, you agree to the terms mentioned in this Shipping Policy.

 

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1. Products Covered Under This Policy

This Shipping Policy applies to physical Parichy products including, but not limited to:

• NFC Cards

• QR Profile Cards

• Dynamic Switch Cards

• WhatsApp Store NFC Cards

• Corporate Dual Profile Cards

• Individual Profession-Based NFC Cards

• NFC Keychains

• NFC Pop-Ups

• NFC Thin Tag Stickers

• Tabletop Standees

• Paper Tag Stickers

• Fabric Tag Stickers

• Custom QR Cards

• Printed or engraved customized products

• Other physical smart identity and QR/NFC products sold by Parichy

This policy does not apply to purely digital services where no physical delivery is required.

 

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2. Order Processing

Once an order is placed and payment is successfully completed, Parichy will begin order processing.

Order processing may include:

• Payment verification

• Customer detail verification

• Product selection confirmation

• Design or artwork preparation

• QR/NFC profile mapping

• Digital profile setup

• Printing, engraving, or customization

• Quality check

• Packaging

• Courier handover

For customized products, processing may start only after the required details, logo, design approval, profile information, or activation information is received from the customer.

 

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3. Processing Time

Standard processing time may vary depending on the type of product.

Estimated processing time:

Processing time does not include courier delivery time.

Business days exclude Sundays, public holidays, courier holidays, and production holidays.

 

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4. Customization and Approval

Many Parichy products are personalized and may include names, logos, QR codes, NFC mapping, business details, card design, profile links, or custom printing.

For such orders:

• The customer must provide correct details before production.

• Parichy may share a design preview or confirmation where applicable.

• Once the design is approved or production has started, changes may not be possible.

• Delay in providing required information may delay production and dispatch.

• Parichy is not responsible for spelling errors, wrong phone numbers, wrong names, incorrect logos, or incorrect profile details provided or approved by the customer.

 

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5. Shipping Locations

Parichy currently ships within India.

Shipping to remote, restricted, non-serviceable, or special delivery locations may depend on courier availability.

If a delivery location is not serviceable, Parichy may contact the customer for an alternative address or may cancel/refund the order as per the applicable refund policy.

 

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6. Shipping Charges

Shipping charges may depend on:

• Product type

• Order quantity

• Delivery location

• Courier partner

• Package weight and size

• Express or standard delivery preference

• Bulk or corporate order requirements

Shipping charges, if applicable, will be shown at checkout or communicated before order confirmation.

Free shipping may be offered on selected products, offers, campaigns, or order values at Parichy’s discretion.

 

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7. Estimated Delivery Time

After dispatch, estimated delivery time is generally:

These timelines are estimates only and may vary due to courier delays, location restrictions, weather, strikes, public holidays, address issues, or other circumstances beyond Parichy’s control.

 

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8. Order Tracking

Once your order is dispatched, Parichy may share tracking details through:

• Email

• SMS

• WhatsApp

• Customer account dashboard

• Direct support message

Tracking updates are provided by the courier partner and may take some time to reflect after dispatch.

 

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9. Delivery Attempts

Courier partners may make one or more delivery attempts depending on their internal policy.

If delivery fails due to:

• Incorrect address

• Incomplete address

• Customer unavailable

• Phone number unreachable

• Customer refusal

• Premises closed

• Delivery location not accessible

the package may be returned to Parichy.

In such cases, re-shipping charges may apply.

 

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10. Customer Responsibility for Address Details

The customer is responsible for providing complete and accurate shipping details, including:

• Full name

• Mobile number

• Alternate contact number, if needed

• Complete address

• Landmark

• City

• State

• PIN code

• Company name, if applicable

Parichy is not responsible for failed delivery, delay, or return due to incorrect or incomplete shipping information provided by the customer.

 

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11. Delayed Delivery

Delivery may be delayed due to:

• Courier service disruption

• Natural disasters

• Weather conditions

• Strikes or lockdowns

• Public holidays

• Remote location restrictions

• Address verification issues

• High order volume

• Custom production delay

• Technical issue in QR/NFC profile mapping

• Force majeure events

Parichy will make reasonable efforts to assist with tracking and courier coordination, but courier delays after dispatch are not fully under Parichy’s control.

 

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12. Damaged Package or Product

If you receive a damaged package or damaged product, please contact Parichy support within 48 hours of delivery.

To raise a damage claim, you may be required to provide:

• Order ID

• Delivery date

• Photos of outer packaging

• Photos/videos of the damaged product

• Unboxing video, if available

• Description of the issue

Claims raised after the specified period may not be accepted.

If the damage is verified, Parichy may offer repair, replacement, reprint, store credit, or refund depending on the product type and issue.

 

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13. Missing, Wrong, or Incomplete Product

If you receive a wrong product, incomplete order, or missing item, please report it within 48 hours of delivery.

Please provide:

• Order ID

• Photos of received items

• Packaging photos

• Invoice or shipment label photo

• Details of the missing or wrong item

After verification, Parichy may arrange replacement, correction, or another appropriate resolution.

 

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14. Lost Shipments

If a courier partner confirms that a shipment is lost in transit, Parichy may offer:

• Replacement shipment

• Re-dispatch of the order

• Store credit

• Refund, where applicable

The resolution will depend on the product type, customization status, and courier confirmation.

 

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15. Return to Origin

If the shipment is returned to Parichy due to failed delivery, incorrect address, customer refusal, or non-availability, the order may be marked as Return to Origin.

In such cases:

• Re-shipping charges may apply.

• The customer must provide a correct delivery address.

• Customized products may not be eligible for cancellation or refund.

• Parichy may hold the product for a reasonable period before closing the order.

 

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16. Digital Activation and Physical Delivery

Some Parichy products include both a physical product and a digital service, such as NFC/QR profile activation.

Digital activation may include:

• QR profile creation

• NFC link mapping

• vCard setup

• WhatsApp Store setup

• Business profile activation

• Dynamic switching profile setup

• Corporate profile setup

Digital activation and physical delivery may happen at different times.

For example:

• Your profile may be activated before the physical product is delivered.

• Your physical product may be dispatched after backend setup is completed.

• Delay in submitting profile details may delay activation and/or shipping.

 

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17. Bulk and Corporate Orders

Bulk and corporate orders may have separate shipping terms depending on:

• Quantity

• Product type

• Custom design requirements

• Number of employee profiles

• Multiple delivery addresses

• Packaging requirements

• Dispatch schedule

• Corporate approval process

For bulk orders, production and delivery timelines will be confirmed separately before or after order finalization.

 

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18. International Shipping

At present, Parichy primarily ships within India.

International shipping may be considered only on special request and will be subject to:

• Product eligibility

• Shipping availability

• Customs regulations

• Import duties

• International courier charges

• Delivery timelines

• Country-specific restrictions

Any customs duty, import tax, clearance charge, or local fee will be the responsibility of the customer.

 

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19. Non-Delivery Complaints

If your order is marked as delivered but you have not received it, please contact Parichy support within 48 hours of the delivery update.

Parichy may coordinate with the courier partner to investigate the issue. Resolution will depend on courier proof of delivery, GPS data, receiver details, or internal investigation.

 

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20. Policy Compliance Note

For ecommerce orders in India, consumer-facing ecommerce sellers are expected to provide clear information related to delivery, shipment, return, refund, exchange, warranty, and related charges. The Consumer Protection (E-Commerce) Rules, 2020 specifically refer to providing accurate information about delivery and shipment, return/refund/exchange terms, and related costs. 

 

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21. Contact for Shipping Support

For shipping-related questions, tracking support, delivery issues, or damage claims, please contact:

Parichy
Website: Parichy.com
Email: [Add Support Email]
Phone: [Add Phone Number]
WhatsApp: [Add WhatsApp Number]
Address: [Add Business Address]

Please include your Order ID in all shipping-related communication.

 

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22. Changes to This Shipping Policy

Parichy may update this Shipping Policy from time to time. The updated version will be posted on Parichy.com with a revised effective date.

Continued use of Parichy.com or purchase of Parichy products after updates means you accept the revised Shipping Policy.